When I joined Viessmann as a UX/UI Designer, the company just started moving beyond traditional hardware interfaces, aiming to make heating controls more intuitive for both everyday users and professional installers. Over two years, I joined the efforts the digitization of Viessmann’s product ecosystem—particularly through designing the Vitotrol app for homeowners seeking remote operation of their boilers, heat pumps, and pellet burners, and the Vitosoft app, which streamlined the commissioning process for technical teams.